Why not to re-launch website over night

You are lucky that you have got time and resources to think and plan a big site re-design and a big launch but here are few reasons why not to re-design and launch your website overnight. Not applicable for you if you have no or almost nil users.

User experience: I use freeway 520 everyday and if you live in the same area where I do, you must have noticed lot of construction going on lately. Every other morning when I hit 520 I see vehicles slowing down(dead slow) because the road travelled yesterday is no longer detour to get to the destination. A big mind blocker.

Think of your new shiny website design as a ‘blocker’ for your users which would slow them down and even make them shoo away because they found a better stable road( competitor).

Availability: Believe me or not, its hard to deploy all pieces of complex portal in one shot successfully. I have seen it taking many days to complete a deployment by really smart people. Would you rather like your customers to see your old website(which was generating revenue) than keeping it down for two days!.

I wish construction at 520 finishes soon, its going on for more than a year.

SEO: Big redesigns often comes with change in the page URLs, because old URLs no longer make sense for the new design. But what about all that effort and money you have put last year to make your site/content appear on top of search results.

Damn! my GPS doesn’t recognize this new road, it doesn’t have latest map.

Business Intelligence: Moment you launch a completely overhauled website, its all gone. You are starting almost from scratch. This is because your assumption and pathing and funneling no longer holds true(most likely). You just re-designed whole thing. Fun part is even if you see increase in your traffic and revenues, you no longer know what to attribute it to.

Hmm, will it take 10 minutes or 15 minutes for me to reach office.

Marketing: I am sure if you club all that great features into one big yearly launch, you have got lot of material to talk about, BUT what you really need at the end of day is ability to retain and increase your user base and not just ‘noise’.

Signs reads as “heavy construction underway” 

I am not discouraging you from taking bold step, but yes its challenging to do it right even for the big guys across the street.

You need to re-design your site piece by piece, organically by not leaving your customers shocked/stranded in the places you thought are the masterpiece work of a developer/designer.

How do you re-design and launch your website? Share your thoughts below in comments.

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Yoga commercialization

Couple of days back I happen to saw some really unusual ( from India’s context) items on sale in a big local store.

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These are Yoga straps, Yoga blocks to be used with some yoga postures ( I don’t know which ones). Yoga mats are widely available as well.

One of the key personality I came to know about is Bikram Choudhary , who have not only patented some of the Yoga postures sequences( yes patented!) but also running multi million ( if not billion dollar yoga business).

Yoga is not just about some physical postures but about a way of living life and is far far ( as far you can think of) from notion of getting anything commercialized.

I am surprised with commercialization of yoga in USA, what are your thoughts? Do you think it would be a great model for India to adopt to help increase awareness and adoption of Yoga.

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Amazon CEO Jeff Bezos on life and choices we make

When you are 80 years old, and in a quiet moment of reflection narrating for only yourself the most personal version of your life story, the telling that will be most compact and meaningful will be the series of choices you have made. In the end, we are our choices. Build yourself a great story.

Amazon’s founder & CEO Jeff Bezos:

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Seaplane ride

Last week I rode a seaplane (plane which takes off & lands on water) at Seattle downtown area and spent about 30 minutes over Seattle skies at low altitude.

Though it looks cool, it takes time to adjust in these smaller planes. These are unstable (compare to typical cross continent passenger one) and windy Seattle makes it more interesting( read as scary!).

Overall I enjoyed the flight with my family. Some more pics here.

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Found my desktop

 

If you ever had a Windows XP desktop, i am sure you remember this wallpaper, which was default wallpaper on XP machines.image

 

 

 

 

 

 

 

 

 

This weekend, we drove to place called Palouse in Washington and found this… we actually discovered our desktop scene for real. It was a ‘Window’ to a great new world with miles long fields (no clue what they were growing in the fields, looks like fodder for cows, miles long!!).

 

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It was serene, calm and breadth taking. Had a great time!

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When you are in love with competitor’s product

In startup world, we expect entrepreneur to be obsessed with his/her own products or offering. But what does it mean when you are falling in love with your competitor’s product?

No, I am not talking about phones here, but I think this would be applicable on them as well

Few things to infer:

  1. Product you are building is not what you want
    1. Either you are not communicating well to your team about the product you want
    2. You don’t have a great team in place to translate your idea into a functional product
  2. Competitor have nailed it. They have a product which their competitor’s like.

What can you do now!

  1. Work with your team and get their feedback. Do they feel good about competitor’s product too?
  2. Analyze competitor’s product and figure out what makes their product better.
  3. Before you start filling gap, think if you should continue moving in the same direction ( because customer have nailed it) , choose a new one OR augment your existing one.
  4. Hire appropriate guys if you need to.
  5. Do not let competitor’s product go out of site….you can learn a lot from them.

Have you been in love with your own competitor’s product? How did you dealt with it? Add your comments below.

You can also follow me at twitter @ruchitgarg

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Negative Operating Cycle

 

I discovered something amazing about Amazon.com  this morning, while I was watching this interesting presentation on design treasures of Amazon.

Amazon.com makes $19billion every year and have total customer base which is larger than the populations of some countries combined and is known for its excellence in running experiments online based on customer behavior.

While the presentation overall is a great presentation to listen about design techniques, something caught my attention, a slide called Amazon’s ‘Negative Operating Cycle’.

 

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Above explains the fact that why Amazon can sell products like iPod cheaper than most of the other companies including Apple itself.

Secret lies in the fact that Amazon can sell its product faster than BestBuy (for example) and uses the positive cash float to make money. What that means is they can take no-profit on most of their product and can still make money.

Interesting concept, maybe very common in practice n term in retail business, but very interesting to me. What do you feel about this?

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Annoying Security Warning

Ever since I have been using IE8, one thing which annoys me is the dialog box below. Every single click ( almost) I get to see this and I have to click one additional button.

 

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It’s a prompt for a potential Security issue, and I love that IE cares about security of my machine and data on it. But I really don’t like this message popping up all the time.

So I figured out a way to disable it

1. Go to Tools->Internet Options->Security

2. Select the ‘Security’ tab

3. Click the ‘Custom Level’ button

4. In the ‘Miscellaneous’ section change “Display mixed content” to ‘Enable’

I know that this makes my machine potentially vulnerable, but then, you know, I am a risk taker….

Thanks to my friend who helped with this setting.

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Internet connection speed

 

I have my internet wireless router kept 2 rooms away from my usual working location at home here in Redmond, WA. I decided to run speedtest on my internet connectivity at home783983213[2] and I am surprised.

You are reading it right, these are real internet numbers and not because of some error.

My another machine which is connected over wire, shows much better numbers

783998361[1]

Then I asked Vishwa who lives in Pune, India to run the same test on his connection and below is what he found. Ironically, he was getting this poor internet speed at Pune IT park.

783994056[1]

Update: A friend of mine told me that, most of the internet service providers in USA do a trick so that when someone performs a speed test like i did using the site, numbers are high! Whenever you open a site, first few incoming/outgoing bytes from a new site will be marked for faster delivery and then packet speed for the later goes down slowly.  This would make most of the speed test results inaccurate which are based on the first few byte test.

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Founders Institute Seattle, Graduation

Yesterday night was graduation night for the Founder Institute Seattle chapter.

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Proud moment for everyone involved. 16 companies got incorporated (Puzzles to PetCare to Satellite device for adventure tourists to music search, education online……)

Great Food, Great Pitches and some great advice from Adeo made evening perfect.

Congratulations graduates! Miles to go….

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